For all inquiries please email us at web@umgeeusa.com
All emails will be attended to within the following business day.
If your inquiry is time-sensitive, call us at (213)746-1515
Business Hours:
Monday through Friday - 8:30 am to 5:30 pm (PST)
Payment Methods
We accept
Credit card ( American Express / Mastercard / Visa )
Wire transfer
Please fill out and fax us the creditcard information form with your purchase.
Shipping
We do our best to ship out orders on the same day that we receive your requests before 1 pm
For any out of stock item, you may expect some shipping delays.
UPS Ground Shipping
UPS 3rd day Select
UPS 2nd day Air
UPS Next day Air
Return
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
ALL CLEARANCE ITEM SALES ARE FINAL.
All returns will not have a restocking fee for 7 days if the merchandise is returned in unopened condition with the manufacturers' seal.
Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)
We do not accept incomplete pre-packs returned to us or garments used, worn, soiled or altered by the customer.
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